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Orthopedic Reconstruction Specialists

FAQ's

All You Need to Know

  • What days are you open?

    Our office is open Monday through Friday. As our daily schedule is subject to change, please call to confirm office hours.

  • Are you accepting new patients?

    Yes, we welcome new patients.

  • Yes, we welcome new patients.

    Advocare participates with most major insurance plans. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted. For information on how to obtain insurance coverage for you and/or your family, please visit www.healthcare.gov

  • Do I need to obtain a referral prior to making an appointment?

    Some insurance’s require referrals. Please check with your insurance company to determine whether a referral is required.

  • How do we contact the doctor after hours?

    Our medical providers are available 24 hours a day. Call the office at (856) 795-1945 and follow the prompts. IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • May I request a specific physician for my visit?

    Every effort is made to arrange your well care and follow up visits with the physician of your choice. When you or a family member is ill, he or she may see any one of our physicians.

  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are usually not reported, however, you are welcome to call our office to request a copy of your results.

  • How do I obtain a prescription refill?

    Please call our office to request a refill. Allow one to two business days for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Thursday only.

Disclaimer: This website is intended to offer general information only. Nothing contained on this site, including third party content, should be considered a substitute for medical advice, diagnosis and/or treatment. Advocare does not assume liability or responsibility for any of the information contained on this website. Please consult your Advocare physician with more detailed questions and to receive specific diagnoses and recommendations.

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